Southwark Council

“Comensura has offered excellent support during this recruitment process, from setting me up as a new recruiting manager to negotiating with the third party. Comensura are very approachable and has patiently guided me through each step of the process. I’m very pleased with the outcome.”

Information Governance Manager, Southwark Council

“I wanted to provide you with some positive feedback on my recent contact with Alieh Yadegari at Comensura. I have used Comensura before, albeit not for a very long time, so am coming at this from a novice perspective. Alieh could not have been more helpful in assisting me with the process. No question (of which I had a lot) was considered silly and she was very amenable and patient in supporting me with a ‘walk through’ guide on the phone of how to place an order through to a booking. It was a really friendly and positive experience and I would like this to be noted in terms of the council’s contract with Comensura.”

Unit Manager, Southwark Council

Employees 

4,200

Region Supported 

UK 

Industry 

Local Authority

£12m direct cash savings

in the first contract

£43m to £22m per annum peak

reduction in total spend

~61,000 to just 50 invoices

reduced from being processed annually

The Challenge
The Solution
The Results

Southwark Council based in South London, forms part of Inner London and was created in 1965. A London Borough extending from the River Thames into south-east London, Southwark encompasses some of the capital’s cultural hotspots, vibrant communities and acclaimed green spaces. Its central location provides excellent transport links making it a highly accessible area. The council is committed to making a real difference to the quality of life for local people, making the home environment cleaner, safer, and more modern.

Southwark Council originally tendered its requirement for a vendor neutral managed service provider of temporary and interim staff in 2005, awarding a contract to Comensura which subsequently went live in April 2006.

The council sought savings, greater efficiency from the way they engaged workers, robust risk management and good quality workers from the contract, and also a partner who would work with them to develop an enhanced safeguarding programme in light of the Bichard Inquiry. Absolute neutrality from the supply chain was a fundamental prerequisite, with supply from affiliate businesses forbidden. The contract has subsequently been retendered and re-awarded to Comensura on three separate occasions, in 2011, 2014 and most recently 2018.

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