Workforce Management Trends in Local Authorities in the UK in 2024

In today's rapidly evolving skills and employment landscape, workforce management has become crucial for local authorities in the UK. To reduce skills shortages in public sector areas such as care and facilities management, it is going to be vital to remain competitive as an employer of choice for the best talent with the most relevant skills and experience. 

In this blog post, we will explore some of the key trends that are likely to shape the workforce management of local authorities in the UK in 2024. 

Automation and Artificial Intelligence (AI) 

One of the fastest-growing trends in workforce management is the integration of automation and AI technologies. Local authorities have been using automation to streamline processes and improve efficiency for some time, as by automating routine tasks, such as data entry and report generation, valuable time can be saved, and resources can be distributed much more effectively. 

AI was so prolifically mentioned in the UK throughout 2023 that it was actually Collins Dictionary’s word of the year. AI-powered solutions can provide valuable insights and analytics into workforce performance, productivity, and employee engagement. By leveraging this data, local authorities across the UK can identify patterns and trends in both success and shortcomings, and in turn, areas for improvement. Local authorities will then be able to make informed decisions about staffing, and how best to allocate resources to maximise efficiency. 

Employee Experience and Engagement 

In recent years, employee experience has emerged as a top priority for organisations. Local authorities should be no exception and so in 2024, part of workforce management will be focusing more on creating a positive and engaging work environment for their workers. 

This includes providing opportunities for professional development, recognising and rewarding significant and/or consistent contributions, and promoting work-life balance. By prioritising the well-being and satisfaction of their workforce, local authorities can attract and retain top talent, leading to increased productivity and creating a local authority culture to be proud of. 

Data-Driven Decision Making 

Local authorities will increasingly look to leverage data analytics to drive decision-making and strategic planning. This data-centric approach will enable local authorities to optimise resource allocation, identify skill gaps in advance including repeatable hiring needs, and develop targeted training programs to ensure the best possible worker performance.  

By leveraging data analytics, local authorities can make informed decisions that align with their organisational goals and enhance their service delivery. 

A smarter approach to workforce management for Local Authorities

Comensura is obsessive about delivering a smarter way to work for local authorities in the UK. We overcome complex resourcing requirements for contingent and permanent labour required by government organisations through a network of specialist recruitment suppliers. If you're looking for a smarter approach to workforce management, get in touch via our contact us page, we're happy to chat!